Firstcall Engineering
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Firstcall Engineering
Founded in 2015, 1st Call Engineering Services has unrivalled servicing and maintenance market experience. Our many clients can outsource all or part of their servicing, maintenance needs, allowing them to focus on growing their business. Our approach is built from experience. Our Managing Director previously a Service Engineer himself, worked in restaurants without efficient maintenance regimes and experienced first hand how maintenance problems impact on productivity and profitability.

This 'front line' experience, underpins our pro-active approach to servicing and maintenance. Our team of specialist engineers include Refrigeration, Gas and Catering maintenance professionals, all backed by our extensive technical and logistics support infrastructure. Working in the Restaurant and Pub chain sector we have helped our customers to realise potential profits by ensuring their catering equipment down time was kept to a minimum by way of regular servicing.

In 2017 we diversified into a wider market providing our services to high street restaurants and pub chain where our unrivalled mix of specialist knowledge, advanced IT systems, communication infrastructure and focused delivery makes us the perfect support partner.
Services
We are locally owned and operated which makes our services causal as they are done by friendly and helpful technicians.
We started out in 2002.
Our mission is to service each client with a highly trained and courteous technician that is dependable and always trustworthy.
We are an accredited member of the BBB (Better Business Bureau).
All of our services are backed by our 100% satisfaction guarantee.
We service everywhere from Tysons Corner all the way to Merrifield.
Our electricians can install anything from new security lighting for your outdoors to a whole home generator that will keep your appliances working during a power outage.
Here at 1st Call Engineering we have been carrying out Catering Equipment repairs for over 5 years, all our Engineers are Gas Safe Registered and carry a comprehensive stock of parts, so most breakdowns can be rectified in one visit.
Catering Equipment problems can often occur at the most unfortunate of times, so we are always at the end of the phone to offer support and reassurance when you need it most.
Cooking range, solid top, convection oven, toaster, char-grill, fryer, servery counter, pizza oven, coffee machine, dish washer, glass washer, food mixer, meat slicer, water boiler, tilting kettle, bratt pan, bain marie, food processor, combination oven, steam oven, grill, griddle, broiler.
Planned preventive maintenance is an important part of the smooth catering equipment functionality.
Regular servicing not only ensures the safe and efficient operation of your catering equipment, it also reduces the risk of unexpected breakdown of your key units.
The gas regulations state that an annual inspection should be carried out on all gas equipment.
Whether you want an annual service or just need to make sure that everything is in working order, scheduling maintenance in advance with 1st Call ensures that your machines are always working to their full capacity.
Annual gas safety checks are required by law as per the Health and Safety at Work Act 1974, but did you know that the Gas Safety (Installation and Use) Regulations of 1998 also state that all gas-related work, including fittings and checks, must be carried out a by a licenced provider?
Failure to have a safety check carried out on your gas-burning appliances at least every 12 months could lead to prosecution, making it all the more important to schedule an examination of your laundry, catering and heating equipment.
We cover East Anglia to East London; including Essex, Suffolk, Norfolk, Cambridge and Hertfordshire.
Don't risk it - failing to comply with current safety regulations could result in fines and could affect any insurance claims you might make.
Our many clients can outsource all or part of their servicing, maintenance needs, allowing them to focus on growing their business.
Our team of specialist engineers include Refrigeration, Gas and Catering maintenance professionals, all backed by our extensive technical and logistics support infrastructure.
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