Helpdesk Comms Ltd is an established company with years experience in the telecoms industry. Based in the Birmingham we have a network of highly skilled, experienced telephone system engineers. This gives us a great central base in which to provide telephone system installation, support & maintenance to our customers all over the Midlands. For those irritating faults that occur and need urgent attention!
We're only a quick call away and will get you back up and running quicker than you can say, "oops, my staff are sat twiddling their thumbs with nothing to do and my customers can't get through!" For those looking for a new business telephone system, we will help you choose a telephone system to achieve your business goals and suit your budgetary requirement.
You'll have some very personal requirements but be assured, we'll help you install a system that'll boost the productivity of your staff and pay back your investment, ten-fold. If you're ready to make the switch and bury your old telephone system, we'll gladly show you the way with mega savings of up to 40%.
We're only a quick call away and will get you back up and running quicker than you can say, "oops, my staff are sat twiddling their thumbs with nothing to do and my customers can't get through!" For those looking for a new business telephone system, we will help you choose a telephone system to achieve your business goals and suit your budgetary requirement.
You'll have some very personal requirements but be assured, we'll help you install a system that'll boost the productivity of your staff and pay back your investment, ten-fold. If you're ready to make the switch and bury your old telephone system, we'll gladly show you the way with mega savings of up to 40%.
Services
We've built a team of great people who want to help SME's get the most out of their telephone systems.
To choose the right solution to meet their challenges and goals while realising a big financial return on investment.
Most of us have worked together in different companies in the past and have become very experienced and highly skilled in the telecoms market.
We've come together to form a company to be proud of and we strive for excellence while delivering an exceptional service.
Our MD, Dave Hamilton, has been in the telecoms business for 23 years and started Helpdesk Comms from his back bedroom in 2009.
To choose the right solution to meet their challenges and goals while realising a big financial return on investment.
Most of us have worked together in different companies in the past and have become very experienced and highly skilled in the telecoms market.
We've come together to form a company to be proud of and we strive for excellence while delivering an exceptional service.
Our MD, Dave Hamilton, has been in the telecoms business for 23 years and started Helpdesk Comms from his back bedroom in 2009.
We believe that your telephone system is a valuable asset in your business.
It will get you more sales, keep you more customers and track some of the vital signs in your business to ensure you achieve your vision.
That's why, here at Helpdesk Comms Ltd we provide a wide range of products and services that can be moulded into your business needs and are appropriate to suit your budget.
The biggest reason that our current customers keep coming back is that we know how to make their life easy and that matters when you're so busy embarking on your daily tasks.
It will get you more sales, keep you more customers and track some of the vital signs in your business to ensure you achieve your vision.
That's why, here at Helpdesk Comms Ltd we provide a wide range of products and services that can be moulded into your business needs and are appropriate to suit your budget.
The biggest reason that our current customers keep coming back is that we know how to make their life easy and that matters when you're so busy embarking on your daily tasks.
The right telephone system is an investment that will give you a huge Financial Return and we'd love the opportunity to show you how that would work in your business.
Functionality has improved so much that you can track many of the vital signs you need to run a successful business through your telephone system.
A phone system can be quite a personal choice, that's why you'll have plenty to choose from when we start to talk about the right system for you.
We are not allied to any one vendor like some companies - we guarantee that we'll have a system to suit your needs and budget.
Functionality has improved so much that you can track many of the vital signs you need to run a successful business through your telephone system.
A phone system can be quite a personal choice, that's why you'll have plenty to choose from when we start to talk about the right system for you.
We are not allied to any one vendor like some companies - we guarantee that we'll have a system to suit your needs and budget.
A cloud system, or a hosted telephone system is a fully hosted telephone system that means you don't have to retain a system on your servers.
Moving to the Cloud will save you a significant amount of money.
SIP trunking technology allows you to retain your own business telephone system on-site but acts as a gateway to an Internet Telephony Service Provider so you can benefit from cheaper calls through an internet connection.
Moving to the Cloud will save you a significant amount of money.
SIP trunking technology allows you to retain your own business telephone system on-site but acts as a gateway to an Internet Telephony Service Provider so you can benefit from cheaper calls through an internet connection.
Customer care is very much about communication and that's why we've grown our customer service team to help you with any query you have.
We take our duty of care to you very seriously and monitor customer satisfaction to ensure we deliver excellent support.
All our customer service team are trained to give you answers and help you with first time conclusions to support queries and tickets.
Our customer service team work closely with our engineers and they're all managed by a single point of contact at Head Office so everyone is kept in the loop and work together to get your query resolved quickly.
We take our duty of care to you very seriously and monitor customer satisfaction to ensure we deliver excellent support.
All our customer service team are trained to give you answers and help you with first time conclusions to support queries and tickets.
Our customer service team work closely with our engineers and they're all managed by a single point of contact at Head Office so everyone is kept in the loop and work together to get your query resolved quickly.
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